UNCW pilot support
Frequently Asked Questions
Clear answers about ordering, delivery, menu details, and NiteRun's independent status.
Not yet. The UNCW pilot menu is open for browsing, but checkout remains closed while payment, delivery operations, item sourcing, and service procedures are reviewed. The site will clearly show when ordering is available.
No. NiteRun is currently an independent third-party ordering and delivery service. NiteRun is not affiliated with, endorsed by, sponsored by, or officially partnered with any restaurant. Generic menu item names do not identify a restaurant or imply a partnership.
No. NiteRun is designed around the UNCW community, but it is not affiliated with, endorsed by, sponsored by, or officially partnered with UNCW.
Final sourcing and fulfillment details are still being reviewed for the pilot. NiteRun will clearly disclose how an order is sourced and fulfilled before checkout opens. No restaurant partnership should be assumed from a generic food description.
Choose the available size, style, filling, or flavor on the item page. Add sauce, topping, side, drink, entrance, dorm, apartment, and meetup details in the delivery instructions when checkout becomes available.
Availability can change during late-night service. NiteRun will contact you before making a substitution. No replacement should be made without your approval.
Menu descriptions are not a guarantee that an item is free from allergens or cross-contact. Ingredient and allergy requests must be confirmed with the food provider before an order is placed. Do not order if those details cannot be verified for your needs.
The initial service area is planned around the UNCW campus and nearby student housing. Exact delivery boundaries and service hours will be posted before checkout opens.
Use the contact page to share your interest. Driver onboarding, pay, safety procedures, and availability are still part of the pilot planning process.